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Product Reviews – What Trionic users say about their rollators
Find out what genuine rollator customers have said about their purchases and shopping experiences at Trionic. We try our hardest to make each and every customer happy!
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A beautifully designed and engineered product, and being so robust gives so much more confidence in comparison to lesser competitors. After a few months of lockdown, I can now get the exercise I need - and really enjoying it.
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Thank You for such an excellent product, which I highly recommend.
It may be more expensive than others - but is definitely in a class of its own, with great customer service !!
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We are very happy with our Veloped.
Very satisfied. We are very happy with our Veloped.
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Best regards, Matthias Schläfer
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Super, super, super
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I have a small farm with a few animals left and need help getting myself around.
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The Neurologist recommended I get a sturdy walker that I could use to not only help me walk but put animal feed and water in.
This does both things very well.
Extremely well made too.
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My Veloped arrived on time and in…
My Veloped arrived on time and in perfect condition, well packaged and easy to assemble. I am thrilled with it, makes walking so much easier and more comfortable than my old Walker. The company are friendly, efficient and made the whole ordering and choosing process easy. Can’t praise them highly enough.
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Finally, my husband and I can walk on uneven paths. The Veloped is really worth the money. It's a bit difficult to take it with you in the trunk to go to a doctor’s visit, but we have a small walker for that.
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We don't want to be without our Veloped anymore. It's good to have it.
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The Rollator arrived in perfect condition, all I had to do was take it out of the box and start using it. It meets all of my expectations, the neighbors all love it. John
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The Veloped Trek is the best ever . . .
I am 68 years old and was a long-distance walker/hiker/backpacker until last Fall 2019, when on a 100 mile/161 kilometer hike, my right hip went out. Walking was painful and difficult. I could barely walk a block. Covid-19 came and treatments became limited or non-existent.
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Longing to walk again in town and on mountain trails, I discovered the all-terrain Veloped Trek online. It arrived three weeks ago. It was simple to attach the wheels. Amazingly the Veloped Trek takes just enough pressure off my hip to begin walking again. I have been walking in town on a variety of surfaces: smooth sidewalks and uneven sidewalks; streets with cracks, bumps, and holes; gravel and small rocks; grass and dirt; and up and down curbs, and I have slowly increased distances. Today I walked 2 miles/3.2 kilometers. This is the perfect remedy for my hip. I especially like how it allows me to walk standing straight, not bent over, and the basket and gear are perfect for future picnics and further hikes.
Initially, two repairable problems presented themselves. I had two flat tires within the first week due to goathead stickers which are common here in the desert. This was easily fixed with the popular green goop used in bicycle tires. All four tires received the treatment and I have had no further flats. Also, I found the seat uncomfortable. This problem was resolved by partially inflating a long, rectangular, inflatable camping pillow/cushion, folding it into thirds and placing it in between the two seat layers. It is a soft seat now. It was an easy solution.
Overall, I am pleased with the Veloped Trek. It is sturdy and sporty-looking, and it has brought the joy of walking back into my life. Thanks to Oshin and Stefan who kindly assisted me as I made my purchase. The Veloped Trek is the best ever. Joyce, Alamogordo, New Mexico
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“To Boldly Go Where No Rollator Has Gone Before”
I bought a Veloped Tour (with 12-inch wheels) online from Trionic in May 2020 for my 86-year-old father. To everyone’s delight, my father was immediately able to walk much faster, much further, and much more easily than before.
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One of the specific difficulties had been the very uneven ground all around my parents’ house, especially gravel paths. Trying to go for a walk on gravel with a “conventional” rollator was very hard work and very frustrating. In contrast, the Veloped has been able to handle rough terrain with ease, right from the first outing. My father finds it extremely easy to use and to push, and can now walk without stopping for an astonishingly long time. Instead of being confined to the small patio/terrace by the house, he can now go and explore all around.
When I asked my father for his review, his comments were, “everyone admires the design”, “easy and pleasant to use”, “a quality product”, “easy to fold” (and easy to squeeze to make it go through narrow doors). As an engineer, my father especially admired the design of the brakes. He asked whether the Veloped could be turned into a wheelchair (it can't), but I suspect this is because he can now walk much further than before, and maybe would rather not have to walk all the way back! Maybe this is an idea for the “next generation” of Velopeds? In the meantime, my father uses the seat when he needs to rest, and finds it quite comfortable.
My father also mentioned that he would have appreciated a small (bicycle) pump as part of the package, in case the tires need to be inflated. However, this has not been an issue so far (and pumps are readily available from other family members, or I believe as a separate accessory from Trionic).
Overall, I am thrilled to see the immediate positive difference that the Veloped has made in my father’s life. I feel the Veloped is allowing my father to rediscover his adventurous self, and enabling him to “boldly go where no rollator has gone before”!
I would like to add that it has been a pleasure to communicate with Trionic (Stefan), who has always responded to my enquiries (by phone or email) with speed, technical knowledge, and efficiency. At first, I thought Trionic was not responding to emails, but their initial responses had been misdirected to my “junk” mail.
One last comment: the Veloped was delivered to Belgium by UPS (courier service), which allows package tracking and should normally result in prompt delivery. However, my parents’ house is a bit hard to find, and in the end, my family had to collect the 18kg box from the UPS distribution centre. So if you place an order, I would suggest including plenty of details to help UPS find the delivery address for this very special package.
Regards,
M Cummings
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Despite Corona! Ordered on Monday (June 22nd, 2020) in Uppsala, and on Friday (June 26th, 2020), my 14-inch Trionic Walker was at my doorstep. Also, thanks to the excellent logistics from UPS.
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In the meantime, I have truly tested the Trionic Walker despite my handicap over short distances, on all different terrains. And the walker really masters every obstacle! It thoroughly deserves the name "Terminator" and fulfills every promise on the web page.
A small drawback for me is the lack of locking when folded. When loading into my car, the walker opens again, which makes handling difficult for me. It helps with a belt. However, the development team at Trionic should come up with a more elegant solution. The manufacturer of my previous rollator had a simple but effective device in this regard.